Omilos Hotels is a family business with years of experience in the field of hospitality. It has three hotels in Crete, Gouves Bay Hotel 4*, Malena Hotel 4* and Georgia's Garden Hotel, and is preparing to open the fourth, Vaya Suites.
The company offers a wide range of services, both traditional and online, to give its guests an unforgettable experience.
Online Sales & Yielding
Omilos Hotels uses advanced techniques and tools to effectively manage its rates and available rooms. This allows it to flexibly respond to purchasing conditions and ensure maximum performance for each available room.
Channel Manager & Extranet Management
Omilos Hotels uses modern channel management tools and extranets to automate and integrate processes. This enables rapid updating of prices, availability and other important information displayed on multiple booking platforms. In addition to optimizing productivity, this helps the company avoid overbooking issues and ensure a consistent customer experience.
The company implements customized marketing strategies that include SEO, Social Media Marketing and Email Marketing to increase traffic and sales.
Property Management System
Omilos Hotels uses advanced property management systems (PMS) to efficiently manage reservations, availability and pricing.
Website & Booking Engine
The company cooperates with the largest booking engine in Greece, offering a perfect and easy-to-use platform for its customers. This, combined with its modern website, significantly increases sales and facilitates the booking process.
Omilos Hotels uses Google AdWords to create and optimize multi-level campaigns that increase the visibility of its business in search engines. This allows her to reach targeted audiences, increase the traffic of her sites and achieve high ROI.
Manage Online Reviews
The company monitors and manages online reviews to improve its image and increase customer trust.
Omilos Hotels offers professional photography services to highlight the aesthetics and amenities of its hotels.
The company organizes and manages all transportation needs, from the airport to the hotel and vice versa, for a comfortable and safe stay of its customers.
Omilos Hotels offers excellent customer relations services through a leading Guest Relations system. This focused approach allows her to cultivate deep, lasting relationships with her guests, as well as increase customer satisfaction.
The company provides human resources services focused on training and retaining existing executives. It has a wide database of resumes and applies best practices in the selection process.
The company offers comprehensive maintenance services through its specialized partners. Its partner network covers a wide range of technical services, from electrical and plumbing work to building maintenance and renovation work.