Development and innovation in hotel service: Strengthening competition in the tourism industry
The tourism industry is constantly evolving, with travelers’ needs changing rapidly.
In this context, innovation in hospitality services is not merely a trend but a strategic necessity for any hotel seeking to stand out.
The development of new programs and experiences, such as digital applications for check-in, personalized services based on guest data, or sustainable hospitality practices, enhances the customer experience and differentiates the hotel from the competition.
At the same time, collaborations with local producers or the integration of experiences that highlight the culture and gastronomy of the area are examples of innovative initiatives that increase the value of a stay.
In a saturated industry, innovation and the continuous development of services provide the competitive advantage hotels need to attract and retain demanding travelers.